Originally Posted by
energydj
2 weeks ago I sent a very detailed complaint to EI complete with pictures and a full report about my MCO-DUB flight. I asked today why it was taking so long to get a response. I was told that it would take up to 60 days to get a reply.
Do they have that many complaints that it takes 2 months or are they hoping that you will forget?
Manpower there are not many of them to get through the work.