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Old Sep 29, 2016 | 11:35 am
  #14  
segacs
 
Join Date: Aug 2011
Location: YUL
Programs: Skymiles Silver Medallion
Posts: 955
Originally Posted by jc94
I'd personally like an email about the change when it changes. Rather than a week AFTER it changed! I know sending mass emails takes time, but not that long.
A week? You're lucky. Aeroplan still hasn't processed a schedule change from a TK partner flight that happened in May. The itinerary online still shows both versions of the flight with an error message saying it's still processing.

The flight isn't for another almost 2 months, so there's still lots of time. But still, come on. Delta processed a KLM schedule change within minutes of it being announced, and I was able to phone in and change my flights to something more convenient same-day with wide-open availability. Why AC ticketing takes months upon months to do this is a total mystery.
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