Originally Posted by
thejaredhuang
I just reread the comments and I'd like to ask why does the fare amount give agents the right to justify their actions? On my trip twice I was told that you only paid XX for this ticket. A revenue ticket is a revenue ticket, it's not in my control or the agent's control how much I paid for it.
A 1K agent used the ticket price (code G in the original booking) to deny me a chance for upgrade with GPU after the fare code was changed to full-price Y during IRROPs. I guess that agents were told to use the ticket price as an excuse.