Originally Posted by
s0ssos
Billpay-for Citibank you just enter your credit card number, and they will do the rest (address, etc). Chase you need to enter everything?
While I never used Chase's billpay feature, it did not require to enter anything other than the account number and amount when I BT with Chase.
Originally Posted by
s0ssos
Travel notification-I have never had an issue doing travel notification for any other bank, but with Chase certain countries are "blocked"? Online it says the US restricts financial transactions (it was for Taiwan, which I know isn't restricted) but when I called they just said I couldn't put in a travel notification. I've used Citi, Capitalone, etc and they never had any issues.
Travel notification is becoming obsolete. Many banks no longer require one.
Originally Posted by
s0ssos
ATM-one of the newer atms where you put in checks and cash together refused my check deposit. Without an error message. Customer service said to try another ATM. The older ATM did work. But why get rid of your old-style ATM and have the fancy new ones that don't work?
Technical issue. It might not be Chase's fault at all.
Originally Posted by
s0ssos
They have a new web-design online that makes finding nothing easy.
+1 AFAIK - only the interface has changed.
Originally Posted by
s0ssos
I'm just surprised their IT is so backwards compared to other banks. Citi and Capitalone don't have the nicest looking interfaces but at least they seem to work.
Citi is actually worse. But you have no complaint simply because it works.