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Thread: Are Airlines Paying Attention to Your Social Media Requests?
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Old Sep 27, 2016 | 10:16 pm
  #3  
alggag
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I tried to contact Southwest via Twitter to fix an issue that I could not correct on my own. Their response was to call in and talk to somebody. It wasn't an urgent issue which is why I decided to try with Twitter but still kind of annoying.
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