Originally Posted by RichardInSF

I arrived from NYC on LH en route to a 45 minute flight to BRU and am sitting in the term A Senator club.

First, at immigration there were long lines. As I neared the front of the long line I was in, the cop/border agent shut his window and told all of us still in line to just go to the end of some other line. Then he walked away.

The security checkpoint after immigration to get to terminal A is operated close to what I imagine a prison intake system is like. People are rude, bark orders, and there are often huge lines.

Transit for handicapped and mobility limited to get from where I came in to terminal A must be a real mess as it requires traversing at least a mile.

Terminal A amazingly has a significant restroom shortage.

And so it goes....