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Old Sep 26, 2016 | 9:37 pm
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cblaisd
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Is National's Twitter rep always this useless? Boilerplate response to serious issue.
I had a very serious issue on Saturday evening at one of National's stations, DM'ed the National Twitter rep and the response made it clear that my DM wasn't even read, but simply responded to with a boilerplate.

Serious as in potentially put me in danger.

Not sure what next steps should be -- Better Business Bureau? Consumer Protection Commission? State consumer protection agency in the state where this happened?
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