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This is no way, AY - things to improve [feedback thread]
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Sep 25, 2016, 1:57 pm
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heatsink
Join Date: Jul 2014
Programs: AY Platinum
Posts: 287
The main reason they're careful about changing the booking class is probably that you could buy a non-refundable ticket, then "pay extra" to change it, and then cancel it with a full refund. Easier to just have a policy that forbids it entirely.
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