Originally Posted by
Jumper Jack
And guess what what... all this happened while I was on a PY ticket that was downgraded to Latitude because of equipment swap
Now that was totally unacceptable. I would not have put up with it. You buy PY you get it. If they cannot, they should put you in J. End of the story.
Even compensation (which at that point they might well offer) is not good enough.
There was a long thread about it. amazed at how people let them be bullied, when contract law is crystal-clear.