FlyerTalk Forums - View Single Post - 8+ hour delay & delayed bag comp question
Old Sep 24, 2016 | 12:49 am
  #20  
whatchamackallit03
 
Join Date: Jan 2015
Location: YVR, FLL/MIA
Programs: AC E75K, Aeroplan Diamond, NEXUS
Posts: 164

    I had similar experience couple of weeks ago when they rerouted me.
    Original flight was YUL-YYZ-FLL.. YYZ Aircraft inbound YUL outbound to YYZ was significantly delayed because of engine malfunction.. So they rebooked me to a non-stop flight YUL-FLL but my luggage was tagged YUL-YYZ-FLL so it went to YYZ instead.
    (I was also puzzled that the luggage flew without the original passenger on board)

    During boarding they said I won't have my checked in luggage when I arrive so I should report to the Baggage Office for claims, which I did.

    When I called the Baggage Department Number they said you can claim up to $100 for all the purchases needed in lieu for the delayed check in luggage.

    And also if you purchase the ticket using a travel reward card, you might be covered with the baggage insurance. I used my CIBC Credit Card and I was able to claim up to $500.

    whatchamackallit03 is offline