Originally Posted by
percysmith
Actually until EF gets a HK POS, there's a difference in the two methods.
As always.
However - what important to newbies is a tool that they can use to help them making the booking. So as stupid as it sounds, CX's booking tool is in theory the best tool for searching award (as if available, you can book it at the same time).
BTW - OP wants U class (Business redemption), not I.