How do I file a claim?
You should report the Occurrence immediately following the loss. You can easily file a claim by calling 1-800-225-3750 or online at www.AmericanExpress.com/onlineclaim. You must provide proof of purchase and satisfactory proof of the covered Occurrence while coverage is in effect to qualify for benefits under the Extended Warranty. Remember to keep all your American Express® Card charge receipts, original store receipts, original manufacturers’ warranties, and products requiring repair until the claim process is complete. You may also be asked to obtain a repair estimate. The program administrator will decide whether to have the item repaired or replaced, or to reimburse you up to the amount charged to the Card, and not to exceed the original purchase price. Extended Warranty does not reimburse for shipping and handling expenses or installation, assembly, or other service charges. You can check the status of your claim on line at www.AmericanExpress.com/onlineclaim or call the Extended Warranty toll free number at 1-800-225-3750.