FlyerTalk Forums - View Single Post - Another story of abuse of a disabled passenger
Old Sep 23, 2016, 11:15 am
  #75  
petaluma1
 
Join Date: Aug 2012
Posts: 3,526
Originally Posted by Boggie Dog
Exactly why does TSA need to continue to work with the transgender community in order improve training and protocols? Seems TSA has had enough time to understand the issues and take action to create of modify current screening SOP's.

I sense an unwillingness for change at TSA.
Because screeners can't/won't follow either what training they receive or the protocols.

I believe one of the comments on @AskTSA alluded to protocols being set but not honored.
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