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Thread: WN has my TT number but my boarding pass doesn't have PRE
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Old Sep 23, 2016, 9:19 am
  #10  
NextTrip
 
Join Date: Aug 2012
Location: LAS
Posts: 1,525
Originally Posted by kerrigjl
According to the phone rep, after getting a KTN, one can go to https://www.southwest.com/flight/add...InfoEntry.html and update the reservation themselves to include the KTN manually.
As of a couple of years ago when I got my KTN, if I had flights already booked and added the KTN at a later date, it had to be added by phone, by a Customer Service Rep. The KTN would look like it appeared in my profile, but wouldn't "take" on previously booked flights, only new bookings.
Last edited by NextTrip; Sep 23, 2016 at 4:28 pm
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