FlyerTalk Forums - View Single Post - WN has my TT number but my boarding pass doesn't have PRE
Old Sep 23, 2016, 7:40 am
  #8  
dmbolp
 
Join Date: Jan 2010
Location: ATL
Posts: 1,931
Originally Posted by palmetto86
PreCheck and Southwest are very finicky. Your PreCheck name, ticketed name, AND Rapid Rewards name have to be the same. If the last two aren't the same, once you add your RR number to a ticket, the RR name takes over. In that case, you wouldn't get PreCheck because the names don't match. The ONLY way to change or verify your RR name is by calling into the service center.
Can't you verify your RR name online under Account/Personal/Profile Info?

I'm also betting OP has a name disconnect
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