Originally Posted by
ultrasoul
Funny thing is that this is a Corporate property and they hardly follow any of the Hilton expectations set out for non-corporate owned properties- from the toiletries, to elite benefits like upgrades or breakfast.
Did you read this thread before your stay? The property's policies are well documented.
I've always found the service here really friendly, but you're not going to get a boutique experience at a property with this many rooms. Some of us kind of enjoy the chaos.
And the beachfront location is probably the best in Waikiki.