Originally Posted by
wvannorden
Their prices may seem attractive, but if you need to change or cancel a trip, they are a nightmare! They will slam you with hundreds of dollars of random penalties and they will do everything they can to deny you any credit. They still have hundreds of dollars of mine and they simply deny it. I have spend hours on the phone and simply get the run-around.
Why don't you just go to your credit card company for a charge back. They clearly broke the terms of contract from what I've read.
Originally Posted by
EmptyKim
This thread has more first post members than any other thread I've seen on FT. Does anyone really have first hand experience with JustFly? No need to argue ticket changes and such. Just straight up booking and flying experience.
Been looking all about regarding information of FlightHub and JustFly (seems they are both owned by the same person).
So far what I've read haven't been stellar. I'd think if you have a straight forward itin that you don't need to change it shouldn't be an issue IF IF they charge you the right fee and you can confirm it's been ticketed. Some have shared that they typically charge more than the displayed pricing although it could be their best price guarantee that was overlooked by these consumers.
Was searching about them as I've remembered coming across some negative reviews about them a while back but in a search recently for a flight, FlightHub was nearly 50% cheaper than other alternatives hence I thought it may be worth looking into the legitimacy. I think I'll pass on the risk however; I know I won't need to change this departure but I'm concern about their billing (and the hassle of having to go through their cs if anything is wrong on their end)
Originally Posted by
Thunderroad
I have the same reaction and question. The Tripadvisor link in one or more of the posts here similarly takes one to a thread with loads of first-time posters, almost making me wonder whether someone has a vendetta against the firm.
Nevertheless, I'm extremely skeptical about the company. Both here and on Tripadvisor, there are some posts by regular site participants. And links to such external sites as the NY Times Haggler column really raises concerns about this outfit.
Anyway, I'd welcome any additional input on JustFly.
As mentioned above. They seem to have hits and misses.
Keep in mind as well the shady practices that is basically standardized as it appears. the owner used to run a pornography website so read between the lines about the practices and values.
Originally Posted by
Richard Berg
Dang, should have searched FT before booking...!
Anyway, I recently bought a RT ticket on Air China: EWR-PEK-EWR, in J. On Kayak, JustFly had advertised this fare as $2678.63, while all the other agencies (as well as direct booking) were more like $2900. Nice savings, worth a try, right?
On the JustFly receipt, they break out charges like so:
Airfare: $2175
Taxes & Fees (including Seat Assignment Fee): $518.58
Total: $2698.58
On my credit card statement, I see:
AIR CHINA 999815358XXXX $2678.63
JUSTFLY.COM $14.95
Weird, but I didn't think much of it. The undisclosed $15 fee is small compared with the savings, and I'm getting it reimbursed anyway, so who cares, right?
Well, after the system finished ticketing, I tried to pull up the reservation on airchina.us so I could confirm the booking details and add my MileagePlus number. No dice.
A google search on how I might accomplish this brought me to this thread. Read all 5 pages and most of the links. Uh oh. By now I've written off the UA miles and am furiously crossing my fingers for no IRROPS. Will keep you guys posted!
Hope it works out for you Richard.