Guarantee/ Shmarantee
After checking into an Econolodge in Colorado Springs and entering in a foul smelling room, I did approach the front desk with my complaint. The clerk wasn't about to do a thing about it. She wouldn't get anyone to look into the room (only one on staff), wouldn't offer another room (booked up), wouldn't offer the Manager (after hours), wouldn't guarantee the manager would refund (if I departed the night). I calmly told her that I'll be spending the night on their lobby couch until she figures something out.
Ten minutes later, the manager did show up, and the source of the odor was found and eliminated. My point is, if I didn't insist on making a jackass of myself and risk getting arrested for loitering, the Choice Hotel Satisfaction guarantee isn't worth the paper it's written on.