FlyerTalk Forums - View Single Post - Amex (USA) chat function problems [Consolidated]
Old Sep 21, 2016 | 1:21 pm
  #4  
sdsearch
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Jan 2005
Location: home = LAX
Posts: 26,110
Originally Posted by Explore
I can't find an e-mail address for Amex. They sent me an offer of 10K MR points to enroll my Business Platinum card in the Pay Over Time feature. Always, when I go to the registration page, it tells me that they can't process my request at this time, and I should try again in 48 hours. I've been trying for a couple of months, have phoned Amex twice to no avail, and now need to secure message them with a copy of the offer, which expires on November 1. But what electronic address can I use?

Thanks.....
They took away secure messages (for consumers) some time back.

Try using chat instead of calling. Perhaps there's a way you can submit it through chat?
sdsearch is offline