Three days ago I arrived at ARN after flying WAW-CPH-ARN. Since I only had hand luggage I didn’t have to pass on to the luggage carousel (where one can’t go back to the departure hall and the lounge area). I had my boarding pass for ARN-KLR (SAS domestic) with me and went for the Scandinavian Lounge in T5 to get a drink while I was waiting for my domestic flight. To my big surprise the lounge attendant refused me access with the explanation “only guests with international departure BPs may enter”. I told her what can be read on the
SAS website:
“Departure
Holder of EuroBonus Gold card or Star Gold card travelling in Business or Economy class (same-day ticket) with SAS, a Star Alliance partner or other SAS partner is eligible for access to: SAS Scandinavian Lounges, SAS Business Lounges and SAS Stockholm lounge”.
It does not say that SAS domestic is excluded from the access policies so I can’t understand why she insisted on me to leave. I was not up for a fight so I left for the Stockholm Lounge in T4 instead.
Anyone else tried to enter the ARN T5 Scandinavian Lounge while holding a SAS domestic BP?