Originally Posted by Songer5

Obviously, this is a stereotype, but for Four Seasons, think 65 yr old CEO of a Midwestern US company and his family. Says "gracias" like you'd say "grass-E-...." Would be taken aback if the staff didn't speak/understand English well. A bit overweight so wears a t-shirt when going into the pool and man-sandals. Wears Oakley sunglasses with the straps to keep them on his neck. Kids wouldn't appreciate/care if they were in Costa Rica, Thailand or Florida.

Andaz definitely had 50+ yr olds too, but overall guests skewed younger (25-40), more millennial, style conscious. Probably more oriented towards boutique experiences (though clearly it's a part of the Hyatt chain). Tries to speak Spanish to the staff and apologizes that they can't better speak the language of Costa Rica. May not be in great shape, but still comfortable enough to wear a fitted swimsuit. Wears Havaianas flip flops. Their kids eat more than fries and chicken fingers.

Again, that's not true of everyone, but if I had to extrapolate my limited time at both places and personify the clientele into a stereotype, that's how I'd do it.