FlyerTalk Forums - View Single Post - Denied boarding because of slight water stain on passport
Old Sep 18, 2016 | 9:20 am
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Originally Posted by segacs
Air Canada's side is quite well expressed in the story. They claim that it was a mixup that he was forced to pay for another ticket, they refunded him his money, AND gave him a $500 credit. In other words, they know they screwed up.
That he had to pay for another ticket may have been a mixup. Denied boarding, who knows.
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