FlyerTalk Forums - View Single Post - Denied boarding because of slight water stain on passport
Old Sep 18, 2016 | 8:54 am
  #10  
ffsim
20 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,760
Originally Posted by WildcatYXU
I wonder why the check-in agent and the supervisor didn't consult the problem with a CBSA officer. It really can't be such a big problem at YYZ.
I guess AC's concern is that the passenger would be turned back at the destination and they'd be on the hook for the cost of returnig the passenger to Canada. Not sure what CBSA can offer any assurance that the passport would be accepted at the destination.
ffsim is offline