Originally Posted by
WildcatYXU
I wonder why the check-in agent and the supervisor didn't consult the problem with a CBSA officer. It really can't be such a big problem at YYZ.
I guess AC's concern is that the passenger would be turned back at the destination and they'd be on the hook for the cost of returnig the passenger to Canada. Not sure what CBSA can offer any assurance that the passport would be accepted at the destination.