Beerup, thank you...thank you I was able to use tripcase, and load both my records, and other family members pnr for both AA flights and partner flights, paid and award tickets, and was able to see the history of the eticket receipts (as you mention seeing the entire history is an improvement of what you used to see in AA.com) in the documents section... and matched them to the original documents I had for some of the pnr's and they do match (I know they should, but I still dont know why the AAdvantage statement doesn't match) Thank you for your detailed printouts and directions. Its my new tool of choice, as you mention.