Originally Posted by
AlastairGordon
Thank you for the warm welcome, much appreciated!
I take your point and should probably try not to be so suspicious at times like this, and instead praise the BA engineers for their speedy work in fixing the IFE.
I suppose its a no win situation.
If there is a known fault and the seat us used then the customer may be unhappy they weren't moved. If on the other hand the customer is moved and then it is fixed the customer may be suspicious.