Welcome to Flyeralk
Ronnie1958 and here on the BA Board
As you can see already the lady was 100% wrong. It's in the lounge access rules which they should have and also as
nux has quoted a oneworld benefit.
I'm surprised at GLA and I would have asked to see a Manager/Supervisor or asked them to check the rules.
Anyhow welcome here and there is lots of reading in the following re all BA and oneworld related facts/issues/info etc and most definitely worth a read.
Happy postings!
http://www.flyertalk.com/forum/briti...dashboard.html