[QUOTE=beerup;27212995]TripCase is owned by Sabre and has direct access to Sabre reservations. In addition to importing reservations from email (and, as you say, just extracting the information from there), there is functionality for direct linking to a sabre booking. Use the "link a booking" button (with chain-link logo) and enter the PNR. From there, go to documents and it will have all the eTickets that have been issued in that PNR. Also, if the PNR is active, it will have arranger view where you can see things like waitlisted segments (which is great for verifying upgrades are actually waitlisted when you hang up from requesting one).
Try what I noted above (e.g., for your PNR with SWUs waitlisted) and look in the documents section. Trust me, you won't be asking that question anymore!
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Yes^--I'm not going back. Several of your "hints" make TC super!, particularly to click the "document tab", this leads to lots of other nice info.
Thanks.