Originally Posted by Antonio8069

Just received the "latest" (see below) and AC is now saying due to volumes they are falling further behind...........

Dear xxxx,

We’re behind and we’re sorry.

We want to update you and let you know that we are hard at work answering our customers’ concerns. We’ve experienced a really busy summer season and unfortunately it is taking longer than normal to get back to our customers. Rest assured we will answer you shortly.

T. R.
Manager, Customer Relations & Executive Centre