Most AC passengers have enough real problems to grumble about that the petty stuff is usually forgotten by the real stuff

- 14 year old kids forced to sleep in airports after getting bumped
- dogs being let out of kennels and getting hit by cars
- people stuck in IST for 3 days while AC continually gives them false info
- people getting stuck with hypodermic needles left on pockets
- Aeroplan tickets issued but partner airlines not honoring, pax stuck in China
- people flying from St. John's to Montreal and being abandoned in Deer Lake
- 2/3 hour hold times for the phone lines
- emails answered months later or simply not at all
- lost luggage
- Air Canada Rouge seats and legroom
- rude service from (insert any AC job title here)


My all time favorite was this ridiculousness on Virgin about a couple that couldn't be provided the First Class pyjamas. The airline offered business class pyjamas but the couple got off the flight, delayed it by 30 minutes and had to take a later flight.

Seriously I'm not making it up.
read about this folks here.