I received a "private message" (via FT) from an AA agent. [AA does read this forum^]
I supplied my locators for the 3 itns which for which "print trip AND receipt" is missing. Their explanation (which I just received):
(1)One trip was booked via AA-VACATIONS
(2)One is an AWARD ticket
(3)One is wait listed for an SWU.
These don't allow printing receipts (directly) from AA.COM.
[For (3), when my w/l is confirmed, I'll be able to print the receipt.]]
So, in my case, there is NO "glitch".
This explanation makes no sense. We were not able to print a receipt for a paid ticket bought on aa.com either which indicates there is a glitch. The function has always been there for award tickets, for a wait listed swu it has always been avai l able as well, you have a ticket number and if the swu is confirmed the ticket will be reissued so i don think your in formation is correct . The format of the current print trip is totally different than what the old print itinerary and receipt looked like. The new page is not optimized for print so that everything fits on one page but has a new large font.
The question still remains why did AA change this function and what issues might it cause us before or during travel. Ticket number was the one reliable piece of information that processing was completed correctly and now that's not available.