FlyerTalk Forums - View Single Post - Don't order a special meal as this cannot be upgraded with you...True ?

Sep 14, 2016 | 4:40 pm

#7

lhrsfo

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Quote:

Originally Posted by emcampbe

My experience (PMUA, though), is that meals need to be re-confirmed after upgrade.

My last scenario was pre-merger, flying ORD-NRT-BKK, booked through Ua (016 ticket), first segment on NH, NRT-BKK on UA (remember those days?). Veg meal for my wife requested at booking - a few days later, requested upgrade for NRT-BKK. Upgrade clears about a month before flight. NH flight in Y still has the veg request, UA does not. FAs did great to put together a bunch of veggie sides, etc. to get a "meal" for her, but veg not catered. Given NH had the veg request, I can only imagine it was requested properly at booking, but dropped with upgrade.

I wouldn't disagree with the need to reconfirm - I find special meals drop randomly. I now always reconfirm at check in as then I know whether I need to buy something for the flight - useful at LHR where it's easy to find lots of GF options, but difficult at SFO which has very limited choices.

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