FlyerTalk Forums - View Single Post - Print Itinerary and Receipt, & How do I find ticket number?
Old Sep 14, 2016 | 4:22 pm
  #12  
koje581
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Location: DC
Programs: Airline Programs
Posts: 448
Not Right # 2

Originally Posted by nrr
I received a "private message" (via FT) from an AA agent. [AA does read this forum^]
I supplied my locators for the 3 itns which for which "print trip AND receipt" is missing. Their explanation (which I just received):
(1)One trip was booked via AA-VACATIONS
(2)One is an AWARD ticket
(3)One is wait listed for an SWU.
These don't allow printing receipts (directly) from AA.COM.
[For (3), when my w/l is confirmed, I'll be able to print the receipt.]]
So, in my case, there is NO "glitch".
I have three AA award tickets, booked in March, July and July. I have PDF copies of all three Print trip and receipt from each booking, after they ticketed. Two of the three reservations had changes from the recent set of schedule changes, and again was able to print copies of the updated Print receipt and itinerary. This option remained available on all three reservations until just a few days ago.

Definitely a glitch, or maybe its 'hiding' like when the view available seats function went away from the main menu options.
koje581 is offline