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Thread: Upgrade on points stay (Platinum Member)
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Old Sep 14, 2016 | 11:57 am
  #15  
DrRodneyMcKay
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Join Date: Aug 2015
Location: Chicago
Programs: Delta SkyMiles, IHG (Platinum Elite), Amtrak Guest Rewards, Marriott Bonvoy, Hilton Honors
Posts: 640
So what's the best way to reach a manager? IHG doesn't really provide management contact details online (alas, which is why my recent fiasco at Crowne Plaza Cherry Hill took so long to resolve). Should I call? (I prefer to do these things over email rather than the phone).
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