FlyerTalk Forums - View Single Post - IHG won't post negative review
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Old Sep 13, 2016, 11:22 pm
  #14  
Dave Noble
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Join Date: Jan 2002
Posts: 44,678
Originally Posted by notquiteaff
Safety is always relative and subjective. As are reviews in general.

Some people think the HIX "free" breakfast is good, others think it sucks. Just see this thread:

http://www.flyertalk.com/forum/inter...ntil-noon.html

If someone then writes a review and says "the breakfast was terrible", is that opinion or fact? And thus basis for calling it reasonable for IHG to kill the review?
If someone states something as fact without substantiation, then yes, I would say so

In that case, what was the problem with the breakfast and that the hotel wouldn't fix it would be reasonable to accept - but "Hotel breakfast at XYZ is terrible" not so
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