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Thread: How generous is KLM with compensation?
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Old Sep 13, 2016, 5:13 pm
  #10  
HMPS
 
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
I would have put in my "inconvenience therefore full refund "less the cheapest Y fare and in para 2 would have invoked EU261. Follow up in two weeks and write to EU 261 HQ stating the claim with documentauion, copy to KLM.
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