And then I heard today that flight attendants were handing out pamphlets yesterday urging congress to pass "air-rage" legislation. Not that I condone anyone having "air-rage" but why would they hand this out to the passengers who get treated like crap? Why not target the airline management and the FAA. If they improved conditions, people would not get air rage. That's like me sending out pamphlets to my customers at work asking them to urge congress to pass legislation because they get nasty on the phone with us even though it is my company's fault for not having the proper training or staff in place. Again, I am not condoning anyone being belligerent with a flight attendant, that should be taken seriously. I just think they are preaching to the choir.