Originally Posted by
margarita girl
I sent an email, and got an auto-reply with a case number so guess they received it. Guess I'll just have to be patient. Definitely don't want Flying Blue miles, so guess I'll hope for a voucher. AC typically offers $500 for broken seat on international flights.
KLM tends to give more than that, but it sometimes depends on the way you write to them as well as your FF status with the airlines.
If I were you, I will probably give the the amount of compensation to the KLM, let them justify it. In this case, I will at least claim 75% of the difference between coach and BIZ, which is around 600EUR for one-way.