FlyerTalk Forums - View Single Post - How generous is KLM with compensation?
View Single Post
Old Sep 13, 2016, 8:26 am
  #2  
irishguy28
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,750
A request for EC261/2004 compensation may be lodged here.

If you didn't use one of these contact channels, your complaint was likely not received. As regards compensation for broken seat/AVOD, I would expect them to offer some small number of Flying Blue miles and/or a KLM voucher for a future flight.
irishguy28 is offline