FlyerTalk Forums - View Single Post - Broken TATL J seat - what would you do?
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Old Sep 11, 2016 | 7:25 am
  #16  
RZR
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Originally Posted by Wings100
If you were on paid J, the service director should have moved you to an operable seat. Typically based upon last psgr to be upgraded. In this case it sounds as though it would have been one of the FAs but perhaps it may have been another person who upgraded

Seems to me the SD was not doing their job as it should not be your role to point out available seats
Why is the fact of "paid" J . If the op used e-ups or was on reward travel, who cares, he should still be entitled to working seat.

For me the fact of "paid" is not relevant.
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