I've had this issue for years - can't combine UR from Ink with my CSP. I finally decided to ask Chase to fix the linkage so I don't have to call them every time, and they couldn't figure it out and said they'd open a ticket and I'd hear back by mail?! They mailed me basic instructions on how to link accounts. Clearly Chase doesn't understand the issue and/or doesn't care. Is there any solution, or should I just plan on having to call regularly? I've tried different browsers, different computers, etc. This is obviously a Chase-side issue as it's so commonplace. I'm sure many people have the issue but don't even realize it as they always transfer directly to travel partners.