FlyerTalk Forums - View Single Post - Misled by Diamond line agent - any recourse?
Old Sep 10, 2016 | 11:18 am
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notquiteaff
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Originally Posted by invalyd
After exchanging emails with the property, I tried to plea my case, the Revenue Manager told me he has listened to the phone recording (is that even possible?) and never heard anyone say that.
I find it hard to believe that a revenue manager at a property readily has access to phone recordings for the diamond line.
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