FlyerTalk Forums - View Single Post - American Express retention offers [2008 - 2016]
Old Sep 10, 2016 | 11:17 am
  #2662  
penner42
 
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
Originally Posted by penner42
Great! This is my exact situation. Hopefully I'll get the same offer in a month. I also have the Prestige (and now the Sapphire Reserve). Minimal spend on my Platinum, but I do put significant spend on my SPG cards so maybe my Amex relationship will help.
Well, my annual fee posted. I called in, and the guy didn't even look at my account. He said they don't offer anything for the Platinum card, but said he would go over other cards if I wanted to downgrade to something with a lower annual fee.

What number do people call for this? Are there magic words to say to get to a retention offer?
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