Originally Posted by
darthbimmer
And Three, as these devices reduce the number of visits servers have to make to each table on average, some restaurant managers seem to overcompensate by reducing the number of wait staff too sharply. Having a "Call server" button to press is no good if it still takes 5+ minutes for the server to respond because s/he's overloaded with work!
I don't feel like they reduce the load on the waitstaff all that much. In my personal experience using the Ziosks they only seem to be mandatory for credit card payment; I've still ordered food and drinks through the server no problem and other people I've eaten with have been able to pay cash the "old" way too. Of course, that might just be the particular locations I've been to.