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Old Sep 7, 2016 | 6:12 pm
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fried.food.is.good
 
Join Date: Jan 2006
Location: IAD / DCA / BWI
Programs: Amtrak Select Plus, HHonors Diamond, AA Gold, Marriott Gold
Posts: 263
Using points for a Bedroom - Select Exec only?
I'm a Select Plus customer trying to book a Family Bedroom from WAS to CHI on November 22nd on the Capitol Limited using points.

The family bedroom reads "no price" online. Strange.

When I called in to ask about it and redeem my points for the room, the customer service rep said that I could NOT book a Family Bedroom because my status was only Select Plus. He said that only Select Execs could book that room because there was only 1 room left. Apparently Select Execs have access to higher bucket tier of inventory.

Has anyone ever heard of this?

Can someone who is a Select Exec log into Amtrak.com and see if a Family Bedroom is available for them to book with points on Tues (11/22) from WAS to CHI on the Capitol Limited?
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