Originally Posted by
csyoung49
So I've never booked through the Chase UR portal but I have booked on third party sites and YMMV. Sometimes I get partial benefits but not the whole package...sometimes I get everything. For me, it's been very hit or miss.
Thank you! Was there anything specific you did when you received full benefits (i.e. contacted IHG, booked with a certain OTA, etc.)?