Yes, this is all a bit Daily Mail. Someone has probably slipped a finger somewhere. The chances that it could have gone to a terrorist/criminal rather than the fine upstanding citizen that is the OP is very very slim.

A quick email/contact us would have got this sorted rather than starting fireworks on here (let alone twitter - what are you thinking that will achieve?) and getting the usual "oh my. What a disaster. What if....." etc. etc. in response.