FlyerTalk Forums - View Single Post - Just got a booking update email for a stranger
Old Sep 7, 2016 | 8:19 am
  #21  
Bobbex
 
Join Date: Sep 2013
Programs: BA Executive Club
Posts: 182
Originally Posted by Joely
I just received an e-mail for a booking I didn't recognise. Sure enough when I opened the mail it informs me that the executive club number for someone I have never heard of was added by someone else I never heard of.

I guess somewhere in the BA system their booking reference got mixed up with my e-mail address but this seems like a fairly hefty breach of security. If I were a more malicious type I could get this families passport numbers, DOBs and other personal details simply by using the information in the e-mail. It further concerns me who might have got e-mails with my bookings!
The same thing happened to me last year but I was sent the details of a couple. I contacted BA, they apologised said that they had made an error but couldn't figure out how as our names were nothing alike and neither were our EC membership numbers. They assured me that as far as they could tell no-one had access to my details.

Give them a call and report it but it's disappointing to read that this has happened to someone else.

Bob
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