This is a very old discussion forum indeed. But what i wanted to say is that even after many years I don't think they have "changed" their corporate culture much. I had a very bad experience with their sales consultant recently. I myself was an accor advantage plus member for around 5+ years and I've decided against renewing my membership this year due to a few valid reasons, at least to me. And I believe as a consumer we have a choice on how and who we want to spend our money on! First of all, the restaurants in the hotels that I usually dine in and used the card had a change in ownership and no longer managed under Accor brand hence I cannot use the card anymore. Secondly I travel less to the places so it doesn't make much sense to me to "pay" this membership fee for the 2 nights "free stay" which I don't foresee myself using anytime soon. So I made it very clear to the sales consultant that I won't be renewing this year and boy what a nightmare! Besides being constantly bombarded by phone calls every other day for months and last but not least was even "threatened" toward the very end. It started with non-stop talk and reasons on why I should renew to "begging" me to renew in order for her to reach her month's target quota to finally threatening, cursing and trying to guilt me into giving in by saying she already "renewed" for me and that she'll have to cancel out of her own pocket and question my conscience in making her do so!! And this was through Accor China. Incredible! Accor, you've certainly lost a customer in me. I was just planning on not renewing for this year but could do so again once my travel plans are in placed in the future. With this experience, I don't think I would ever want to part with my hard earned money to companies who has ZERO basic PR sales training! People, BEWARE. Do give it a serious thought before joining because they do not take your exit very well... I know Accor has a lot of my personal information (credit card details etc, and the sales girl reminded me of that as well) Should I find anything amiss, or that my personal details has been violated in any way, you would certainly be hearing from my lawyer!