FlyerTalk Forums - View Single Post - AA award flight cancelled. Have to pay additional to rebook to BA?
Old Sep 6, 2016 | 1:11 pm
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Dave Noble
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Originally Posted by petey2428

AA just emailed me that the ORD->CDG flight has a "schedule change". Supposedly, they are getting rid of the ORD->CDG route, so now I will have to fly ORD->PHL->CDG->VIE. The flight will now leave at 1:30 pm which isn't going to work because I don't want to use my PTO to take the whole day off

I called AA and asked them to book me on an alternative BA flight (which has milesaver) availability, but the agent said I would have to pay the outrageous BA taxes and fees. I escalated this to a manager, but couldn't get her to budge either. I don't think they are making a fair effort at rebooking me.
You may be able to get AA to rebook onto other AA flights to VIE , but if you are wanting to make a voluntary change to fly on BA, then you need to be prepared to pay the carrier surcharges

Is there a better AA routing that you can find?

Originally Posted by petey2428
In addition, I also asked them if they could just refund my whole trip (including the MUC->TXL->ORD leg), but they said they couldn't because it's booked on a different reservation. Do you think I can eventually get someone to change this for me?
You made 2 separate bookings and if you want to cancel and redeposit the miles from a booking that has had nothing impacting it, then need to be prepared to pay the $150 fee

Originally Posted by petey2428
I can move my whole trip one week ahead. The direct ORD->CDG somehow is still available the week ahead. The problem is that there is no milesaver availability on the MUC->TXL->ORD back. Do you think I can have them open up a milesaver for that route back eventhough that trip is on a different reservation?
I would think it unlikely, since again, it is a separate unrelated booking that has had nothing happen to it
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