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Thread: Help! Can't redeem points for rooms?!
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Old Apr 7, 2004 | 8:34 pm
  #12  
amoeba
 
Join Date: Sep 2002
Location: SF Bay Area, CA. Starwood Gold, United Premier
Posts: 117
Just called Tokyo Hilton. A very nice lady on reservation desk came online, but she was not able to let me use the points. She went away for about 5 min, presumeably to check with her manager.

Should I try again by calling the general manager?
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